Overview
Renewals and Upgrades are two separate operations. Users can renew or upgrade their license at any time. If renewing and upgrading together its best to renew first then upgradefor the best price.
Renewals
Renewals are required to keep using the software.Your license key is valid for one year from the purchase date. An active license key is needed for continued access to updates, security patches,bug fixes, new features and support. Below are some key points for renewals.
- Emails will only ever be sent out one month before expiration & one day before expiration.
- Upon purchase or renewal your license expiration date will be extended for another year.
Renewal Steps
Once you have purchased the plugin you can renew at anytime and will always be eligible for the 40% off discount. To take advantage of therenewal discount follow any of these options:
Option 1Renew on Site
- Browse to snapcreek.com and purchase the product you are currently using.
- At Checkout click “Renewing a license key?” and add your license key to get your 40% off discount.
- Continue with checkout and your license renew date will be updated upon purchase.
Option 2Renew from Dashboard
- Log-in to the SnapCreek dashboard snapcreek.com/dashboard
- Click the “Views Licenses” then click “Extend License”
- This will take you to your shopping cart with the discount applied.
Option 3Renew with a Ticket
Let us know you have previously purchased and we will get you a discount link!
Renewal Prices
| Product |
Base Price |
Renewal Price
40% Off |
| Personal |
$138.00 |
$82.80 |
| Freelancer |
$178.00 |
$106.80 |
| Business |
$298.00 |
$178.80 |
You can easily check your license expiration date within the plugin by going to Settings > License Tab. To view all information about your purchase,manage your licenses and sites, upgrade and much more; please visit your
snapcreek.com dashboard.
Upgrades
License upgrades are seamless and easy to apply. The cost of upgrade is equal to the price of the new license minus the price of your existing license.For example: if you bought Duplicator Pro Personal for $69 and want to upgrade to Freelancer $89 then your upgrade cast would be $20.
Upgrade Steps
To upgrade, follow these steps:
- Login to your Duplicator Account
- Goto: Purchases tab > ‘View Licenses’ > ‘View Upgrades’
- Choose the upgrade level and checkout.
Note: When upgrading to a different version the billing will automatically get handled for you.
- In your WordPress Admin: Go to Duplicator Pro > Settings > Licensing. This will retrieve the license level from our server so you should see information thatdescribes the level which you just upgraded to.
Upgrade Prices
| Current Product |
Upgrade Price |
| Personal > Freelancer |
$40 |
| Personal > Business |
$160 |
| Personal > Gold |
$461 |
| Freelancer > Business |
$120 |
| Freelancer > Gold |
$421 |
| Business > Gold |
$301 |
Upgrade & Renew Together
At the moment, our shopping cart does not handle renewals and upgrades in the same transaction, therefore if you want to do both an upgrade and renewal, you will haveto execute it in two orders.
Overview
Before performing an upgrade it’s recommended that you renew your license first then perform the upgrade second to get the best price (this requirestwo separate checkouts from the snapcreek.com shopping cart). For example if you originally bought Freelancer and want to renew and upgrade to Business then your pricing wouldlook like this:
- Renew while your license is a Freelancer for $106.80 (40% off the $178.00)
- Upgrade from Freelancer to Business for $120.00 as a second step.
Alternatively, if you upgraded first and then renewed, the upgrade would be the same ($120.00) but the renewalwould jump to $178.80 (vs $106.80) since the renewal would now be based on the Business price.If you do happen to upgrade before renewing just shoot us a support ticket and we can extend your your license expiration date to compensate for the difference.
Gold Package: Since the Gold package is a lifetime commitment on our end we do not offer discounts or special promotions for this product.
