Terms and Conditions of Migration Services
1. Migration Services
1.1 These Terms and Conditions of Migration Services (“Migration Terms”), together with the Duplicator Terms of Service (“Duplicator Terms”) (collectively “Terms”), apply to the migration services provided by Duplicator (“Duplicator” or “Us” or “Our” or “We”) – concerning all historical, financial, personal and/or other data (“Migration Data”) that you (“You” or “Your”) provide to Us, which are currently hosted by a third party. Your Migration Data will be migrated to Your existing account in Duplicator (“Migration Services”). Therefore, your use of the Migration Services constitutes use of the Services as defined in the Duplicator Terms. In the event of inconsistencies between the Migration Terms and the Duplicator Terms, the Migration Terms shall prevail in relation to the performance of the Migration Services.
1.2 By using the Migration Services, You confirm that You acquainted yourself with and accepted these Migration Terms. Our Privacy Policy as set forth at Our website (https://duplicator.com/privacy-policy/) (“Duplicator Privacy Policy”) shall apply to the processing of the Personal Data pursuant to the Migration Services.
2. Overview of the Migration Services
2.1 If You choose to use the Migration Services, You agree that Duplicator will render the Migration Services after You placed the Migration Services order at Duplicator. You also agree that Duplicator may involve subcontractors which have been previously approved by Us.
2.2 If any amendment of the Migration Services is required by any applicable statutory or regulatory requirement or if any amendment desired by Us for technical and/or efficiency reasons does not materially affect the nature or quality of the Migration Services, Duplicator has the right to have this amendment implemented.
3. Our Responsibilities
3.1 Duplicator to perform the Migration Services using reasonable care and skill.
3.2 Duplicator to take all reasonable endeavors to meet any processing or migration times, but any times communicated by Duplicator are estimates only, and failure to perform the Migration Services by such times will not give You the right to terminate the Migration Services.
3.3 Duplicator to take all reasonable endeavors to keep Your Migration Data confidential during the migration and any related support services provided to You.
3.4 Duplicator shall comply with all applicable laws, statutes and regulations from time to time.
3.5 Duplicator requires that any employee and/or other third party associated with Us who is performing any part of the Migration Services does so only on the basis of a written contract which includes terms equivalent to those imposed by you on Us in the above Sections 3.1 through 3.4.
4. Your Responsibilities
4.1 Without prejudice to any of Your other responsibilities or obligations towards Us, the following will apply:
4.1.1 You are responsible for the timely and correct supply of Your Migration Data to Us;
4.1.2 You are responsible for the content of Your Migration Data, such as but not limited to its legality, reliability, integrity, accuracy and quality;
4.1.3 The Migration Data may contain personal data from You as well as of Your customers, suppliers, employees, individuals of authorities and/or other companies and other individuals (‘Personal Data’). As regards any possible Personal Data which may be part of the Migration Data, Duplicator will accept Your Migration Services order under the assumption that any third party (either a company or a private individual) will not object to the execution of Our Migration Services, and You will indemnify Duplicator against any privacy related claims by third parties filed against Duplicator based on the execution of Your Migration Services order; and
4.1.4 In case You are a professional of one or more companies and intend to place a Migration Services order with Duplicator on behalf of one of more of Your clients, Duplicator will accept Your Migration Services order under the assumption that Your clients already agreed to Our execution of the Migration Services, and You will indemnify Duplicator against any claims by Your clients (and of other individuals whose Personal Data may be part of the Migration Data) filed against Duplicator based on the execution of the Migration Services.
5. Data Protection
5.1 All capitalized terms used in this Section, unless otherwise defined herein, have the meaning as defined in the relevant Data Protection Laws.
5.2 As regards any Personal Data which may be part of the Migration Data, once associated to the Migration Services, You are Data Controller of those Personal Data for Your own purposes and Duplicator is Data Controller in its own right of those Personal Data for its own purposes. You will comply with the applicable obligations under the relevant Data Protections Laws. Duplicator and the Processor will do likewise. All Personal Data will be processed in accordance with Duplicator Privacy Policy.
5.3 As regards any Personal Data which may be part of the Migration Data, You confirm that You have the right:
5.3.1 to have any Personal Data migrated by Duplicator from a third party within the framework of Your Migration Services order;
5.3.2 to disclose any Personal Data and any other portion of the Migration Data to Duplicator within the framework of the Migration Services order, or in the event You require technical assistance from Duplicator; and
5.3.3 to allow Duplicator (and the subcontractors) to disclose any Personal Data to (i) any privacy law enforcement agency and (ii) any other party that has a right, according to applicable Data Protection Laws, to require the disclosure of its Personal Data.
6. DISCLAIMER OF WARRANTIES
6.1 YOUR USE OF THE MIGRATION SERVICES IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS DESCRIBED IN THESE TERMS, THE MIGRATION SERVICES ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUPLICATOR, ITS AFFILIATES, AND ITS THIRD PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR CONTRACTORS (COLLECTIVELY, “CONTRACTORS”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY THAT THE SERVICES ARE FIT FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE WITH OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS, OR THE ACCURACY, RELIABILITY, QUALITY OR CONTENT IN OR LINKED TO THE SERVICES. DUPLICATOR AND ITS AFFILIATES AND CONTRACTORS DO NOT WARRANT THAT THE SERVICES ARE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT OR DESTRUCTION. IF THE EXCLUSIONS FOR IMPLIED WARRANTIES DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES ARE LIMITED TO 60 DAYS FROM THE DATE OF DELIVERY OF THE SERVICES.
6.2 DUPLICATOR, ITS AFFILIATES AND CONTRACTORS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT THE RENDERING OF THE SERVICES TO YOU, OR THE RESULTS THEREFROM WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS.
7. LIMITATION OF LIABILITY AND INDEMNITY
7.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF DUPLICATOR, ITS AFFILIATES AND CONTRACTORS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE MIGRATION SERVICES. YOU ACKNOWLEDGE THAT THE ALLOCATION OF RISKS IN THESE TERMS REFLECTS THE ABSENCE OF ANY COMPENSATION FOR THE MIGRATION SERVICES. SUBJECT TO APPLICABLE LAW, DUPLICATOR, ITS AFFILIATES AND CONTRACTORS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) LOST PROFITS, LOST SAVINGS, LOSS OF REPUTATION, LOSS OF GOODWILL ANY OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET DUPLICATOR SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF DUPLICATOR AND ITS AFFILIATES AND CONTRACTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF DUPLICATOR, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES AND ITS USE; ALL WHETHER OR NOT ANY DAMAGE CLAIM ARE BASED ON TORT, WARRANTY, CONTRACT OR ANY OTHER LEGAL THEORY.
7.2 Any of Your claims must be submitted at Duplicator within ninety (90) days of the date of the event giving rise to any such claim, and any lawsuit relative to such claim must be filed within six (6) months of the date You submitted Your claim at Duplicator.
7.3 You agree to indemnify and hold Duplicator and its Affiliates and Suppliers harmless from any and all direct and third party claims, liability and expenses, including reasonable attorneys’ fees and costs, arising out of Your use of the Migration Services or breach of these Terms (collectively referred to as “Claims”). Duplicator reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Claims. You agree to reasonably cooperate as requested by Duplicator in the defense of any Claims.
8. Intellectual property rights
8.1 You will not own any intellectual property rights arising out of or in connection with the Migration Services, other than any possible intellectual property and/or other ownership rights regarding the content of the Migration Data itself.
9. Entire Agreement / Severance
9.1 These Terms constitute the entire agreement between You and Duplicator regarding the Migration Services as well as any support by Duplicator during Your efforts to have the Migration Services order placed and any support by Duplicator in the event that the Migration Services have not (yet) been finalized successfully and therefore supersede all possible and/or existing previous oral and/or written agreements between You and Duplicator regarding the Migration Services.
9.2 You acknowledge that You have not relied on and shall have no rights or remedies in respect of any statements, promise, written or oral representations, understandings, assurance or warranty other than expressly set out in these Terms.
9.3 If any part of these Terms is held by a court of competent jurisdiction to be unreasonable for any reason whatsoever, the validity of the remainder of these Terms will not be affected.
10. Governing law and jurisdiction
10.1 These Terms and Our legal relationship with You is governed by Florida law, without regard to its conflicts of laws principles. We each irrevocably agree to submit all disputes arising out of, and in connection with, the Migration Services, these Terms and/or Our legal relationship with You to the exclusive jurisdiction of the courts in West Palm Beach, Palm Beach County, Florida.
11. Miscellaneous
11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any obligations pursuant to the Migration Services order which is caused by any act or event beyond Our reasonable control.
11.2 Any variation of the provisions of these Terms will only apply if this has been confirmed in writing by You and Duplicator.