The package build log shows every step of the package creation process. Follow these steps to see a package log...
The package trace log shows a detailed real-time overflow of Duplicator. Follow these steps to get a package trace log...
For Package Build/general plugin issues, follow these instructions: 1. “Copy to Clipboard” the data in the green box below. 2....
When support needs to validate a package file please choose only one of these options: Share Button: Goto Packages >...
Get Installer Log File Steps to create the installer log file: Run the installer.php file as far as possible until...
For problems with “Installing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...
For problems with “Importing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...
HTTP CodesHTTP Error Status Code What is the meaning of the given HTTP error response code? When running different functionalities...
Issue APHP Memory How to fix PHP “Allowed Memory Exhausted” error message? Increase Memory Some hosting providers limit PHPs ability...
Issue ACharacters/Symbols How can I fix strange character, unicode symbols, emoji icons? Strange characters such as ” � ” or...
ProblemYou need to extract the archive.daf file, how do you go about doing this? Solution 1Use installer.php: Just use the...
ProblemIf during any point when using the Duplicator plugin you receive a message that says “Uncaught Error: Call to undefined...
Problem AA notice from a virus scanner indicates something in the plugin is a possible threat. How can you handle...
Overview Plugins can cause issues with processes that access file system or modify web server configurations. Below is a list...
OverviewSystem overview for how to deal with host build interrupt issues? Timeout issues are prone on shared budget hosts that...
Issue ASSL Checklist How to resolve SSL issues checklist? Solution 1 If your moving from https to http or vice...
General Tips Full Perms: Temporarily set your permissions to 777 on the path in question to see if this resolves...
ProblemIf using Duplicator during any phase you receive a message about database access issue then consider these solutions: Common Error...
Issue AWordPress FTPHow can I resolve WordPress asking for FTP credentials message? Solution 1Edit wp-config.php: Open the sites wp-config.php file...
Duplicator Lite: Does not support Multisite. Duplicator Pro: Includes the following Multisite duplication modes. Multisite Basic 1. Full Network Duplication...
