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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

Backup restoration

How to resolve filename & config file migration issues?

Issue AFilename Characters How to resolve utf8 characters renamed in a filename? Solution 1Depending on the source web server configuration,...

How to handle import install upload/launch issues?

Archive Upload Issues Issue AImport Link How to resolve import links not properly pulling down the archive? Currently not every...

How to handle various install scenarios?

Scenario AManual Extraction How to do a ‘Manual Extraction’ or run installer without Zip enabled? The ‘Manual Extraction’ option in...

How to fix installer validation checks?

Overview On step 1 of the installer a set of validation routines are ran to help discover any possible issues...

How to fix installer archive extraction issues?

Issue AExtraction Issues During archive extraction the process fails or does not work. Common Error Messages – Can’t extract installer...

How to fix database connection issues?

If database connection or timeout issues occur during the install process consider the solutions below. Issue AValidation Fails On Step...

How to fix database write issues?

Issue AWrite Errors If the destination server is on MySQL 5.7+ and the Duplicator log shows errors such as: **ERROR**...

How to fix database errors or general warnings on the install report?

ProblemInstall errors (SQL errors) are related to data that was written to the installer-data.sql data dump file, and had issues...

How to fix a blank/white installer or 403/404/405/500 issues?

Issue A403 ForbiddenWhen browsing to the installer.php file you get a 403 Forbidden message. Solution 1The quickest solution for this...

How to fix installer web-server 500/502/503/504 issues?

The 502/503/504 are HTTP status codes that a server can send back when it was unableto complete a request. There...

How to resolve 403/500/timeout issues on step 3?

While these issues are not common, they can occur on budget hosts or hosts that may not be properly configured...

Why do I get a blank/white screen on my site?

With millions of possible configurations it can be difficult for the Duplicator to catch every setup configuration during a migration....

How to fix general installer UI & bootstrap/archive issues?

Issue AArchive Not Found When a package is created a unique installer.php file is created for each unique archive.zip/daf file...

How to resolve “Access/Login/Redirect” issues?

Issue A403 Access Denied How to resolve 403 Access Denied message? After the install is complete a “403 Forbidden” or...

How to fix installer security protection issues?

Issue ALost Password When loading the installer there is a password or archive file input that you don’t know or...

How to handle recovery install setup/launch issues?

Issue AI need to restore my site from a crash or other major issue. You need to restore your site...

How to fix general uncommon installer issues?

Issue ABlank Screen with Date/TimeHow to fix the installer when it shows an empty/blank page with a date/time at the...

Do I need to do anything after step 4 is completed?

Yes. After install, be sure to do the following: Test the site. If you observe problems, review the Post-Install section...

Which files need to be removed after an install?

It’s critical you remove the installer files after an install to ensure your site is secure. Removing the plugin does...

How to fix home page and/or sub-pages not showing?

Issue AYour home page works but nothing else works including the various sub-pages and posts. Solution 1In some cases simply...