Duplicator
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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

How do I read the package trace log?

The package trace log shows a detailed real-time overflow of Duplicator. Follow these steps to get a package trace log file.

Duplicator Lite

  1. Upgrade to the latest version of Duplicator
  2. Go to Duplicator > Settings > Debug > Set Trace Log to “Enabled”
  3. Re-run the build or the process having issues and wait for it to error
  4. Immediately go back to Duplicator > Settings > Debug > & click “Download Trace Log” button
  5. Save the .zip file to your local machine and turn off tracing
  6. ATTACH the .zip file to your help ticket

Duplicator Pro

  1. Upgrade to the latest version of Duplicator Pro
  2. Go to Duplicator Pro > Settings > Set Trace Log to “On”
  3. Re-run the build and wait for it to fail
  4. Immediately click “Download Log” button in the lower right hand corner
  5. Save the .zip file to your local machine and turn off tracing
  6. ATTACH the .zip file to your help ticket
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