Solution 1If running into database connection issues during the install process, check out the FAQ below and look for the section titled “Access Denied”.
How to resolve various Database Issues?

Solution 2If you are running into “command denied” messages then consider the options below. If you are not technical the quickest way to fix these issues is to contactyour hosting provider or server admin and give them the error message and have them enable the proper permissions for you.

• In cPanel Check the “All PRIVILEGES” checkbox for the database user that is having access issues. Here are some examples:
  • How to Grant all Privileges to a User in MySQL with cPanel
  • How To Create or Delete a MySQL Database or User
• For various command line options see GRANT General Overview