What does Duplicator Pro do?

Duplicator Pro is a powerful and flexible WordPress backup plugin that allows you to customize your backups, send them to cloud storage, set up automatic backups, and more.

It can also be used to move your site to a different domain name or server, clone your live site to a staging area, create pre-configured WordPress installations, migrate large sites and WordPress multisite networks, and more.

For more details, you can visit our Knowledge Base.

Is Pricing Monthly or Annual?

All of our pricing terms are annual.

Right now, we're giving a discount for the first year of any subscription. You can see the details here.

If you want more info, please fill out this form to create a support ticket.

Is there a refund policy for Duplicator?

We prefer that our users have a full, unlimited experience of our product. This is why we proudly offer a 14-day guarantee. All purchases are fully protected by our 100% No-Risk Double-Guarantee.

This means if you give Duplicator Pro a try and, over the first 14 days, decide if it isn't a good fit, then we’ll happily refund 100% of your money. No questions asked.

Can I use Duplicator on a multisite network?

Absolutely! With Pro and higher license levels you can migrate your Multisite.

In case it helps, please see the Complete Guide on Multisite Migration.

Unable to log in?

If you're a Lite/free user you'd not have a log in with us. Only paying customers have an account with us.

You can log in to account through your registered email address.

If you still can't log in, please continue to fill this form and share the last 4 digits of the Credit Card that you used to purchase the license.

Or, if you purchased through PayPal, please share your PayPal email and we'll help you locate your account.

To Reset your Duplicator Pro account

To log in to your Duplicator Account, kindly follow the below steps:

1. Navigate to this password reset link.

2. Enter your registered email address and reset.

If you are still facing issues, kindly continue to fill this form.

Looking to upgrade your license?

Here's a complete guide on Upgrading your License.

Want to generate an invoice of your purchase?

Here's a complete guide on Generating an invoice of your purchase.