Whether you’re a seasoned webmaster or new to website management, ensuring the safety of your website data is paramount. Duplicator simplifies the backup process, while SFTP/ FTP offers a secure way to transfer your files to a remote server. In this guide, we’ll walk you through the steps to set up Duplicator and SFTP/ FTP, ensuring your website backups are securely stored and easily accessible. Let’s get started on safeguarding your website!
Storing Backup to SFTP/ FTP location
Begin with creating a new storage provider. Navigate to Duplicator Pro » Storage » and click on Add New:

Then, name the new storage location. Using the Type dropdown menu, choose FTP/ SFTP:

Now, enter all your required SFTP/ FTP Credentials. In case you are unsure about these details, you can reach out to your hosting provider.

Next, click the Test FTP Connection button to validate data can be moved between systems:

Finally Click the Save Provider button to save this SFTP/ FTP storage endpoint.
FTP Settings
Storage Folder | The folder on the FTP servers where packages will be stored. This should be unique for each web-site using Duplicator. Note: This path must be setup ahead of time correctly for the test connection to work. |
Max Packages | Specify the number of packages to keep in ‘Storage Folder’. Setting 10 will keep the last 10 packages. Set to 0 for no limit. It is highly recommendedto keep this number low. Storing too many packages can lead to space allocation issues. |
Timeout | How long should Duplicator wait when trying to connect |
SSL-FTP | Should the connection attempt to use FTPS to connect to the server. This option needs to be supported and configured correctly on the FTP serverbefore it will work correctly. |
Passive Mode | Should this connection use FTP passive mode. |
Connection | Validate that the credentials and settings entered above are working. |
For SFTP connections issues see the SFTP troubleshooting FAQ and for FTP, see FTP troubleshooting FAQ.