Duplicator Documentation

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Troubleshooting for MediaTemple -mediatemple.com


Having trouble with Mediatemple hosting using Duplicator Pro? This guide provides practical solutions to troubleshoot and resolve the issues with mediatemple.com effectively.

To begin with, make sure you are using the latest version of Duplicator Pro. Please check the changelog and system requirements.

Option One: Build Processing Settings

To ensure smooth backup creation when using Duplicator Pro on Media Temple hosting, follow these steps:

  • Navigate to Duplicator Pro » Settings » Backups » Advanced in your WordPress admin panel.
  • Locate the “Thread Lock” setting.
  • Change the value from “File” (default) to “SQL”.

Note: The default “File” setting is not compatible with Media Temple hosting and may cause issues during backup creation.


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