If you’re encountering a 403 error or a general error while running an import install with Duplicator Pro on Cloudways, it’s likely due to restricted PHP file access.
In This Article
Fixing PHP access
To fix this, enable direct PHP file access for your application. You can find detailed instructions on editing the access settings in the Cloudways Knowledge Base.
If the issue persists after enabling PHP file access, consider contacting Cloudways support.
That’s it! We hope this helped you successfully resolve the import install errors when using Duplicator Pro on Cloudways.
If you are looking for a way to solve migration issues, check out our guide: “How to resolve WordPress migration issues?“.