Issue I’m having some issues with Duplicator Pro/Lite where is the best place to get started.

Solution 1 Get started with Duplicator Lite:

1. Search the WordPress Forums for answers to already asked questions.
2. If the question is basic then ask in the the WordPress Forums.
3. If it requires server analysis then we suggest you submit a help ticket.
4. We also recommend our Knowledge-base which has all the links for help.

Solution 2 Get started with Duplicator Pro:

1. For any issues with Duplicator Pro submit a help ticket and you will get top priority in our ticket queue.
2. We also recommend our Knowledge-base which has all the links for help.

Please Note: Duplicator Lite tickets will not get answered right away as Pro tickets take precedence. Pro tickets are usually answered within 8 hours while Lite can be anywhere from 1-2 business days depending on ticket load.