Issue I’m having some issues with Duplicator Pro/Lite where is the best place to get started.
Solution 1 Get started with Duplicator Lite:
- Search the WordPress Forums for answers to already asked questions.
- If the question is basic then ask in the the WordPress Forums.
- If it requires server analysis then we suggest you submit a help ticket.
- We also recommend our Knowledge-base which has all the links for help.
Solution 2 Get started with Duplicator Pro:
- For any issues with Duplicator Pro submit a help ticket and you will get top priority in our ticket queue.
- We also recommend our Knowledge-base which has all the links for help.
Please Note: Duplicator Lite tickets will not get answered right away as Pro tickets take precedence. Pro tickets are usually answered within 8 hours while Lite can be anywhere from 1-2 business days depending on ticket load.