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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

Log Files & System Access

How do I read the package build log?

The package build log shows every step of the package creation process. Follow these steps to see a package log...

How do I read the package trace log?

The package trace log shows a detailed real-time overflow of Duplicator. Follow these steps to get a package trace log...

How do I share system access?

For Package Build/general plugin issues, follow these instructions: 1. “Copy to Clipboard” the data in the green box below. 2....

How do I share my package file?

When support needs to validate a package file please choose only one of these options: Share Button: Goto Packages >...

How Do I Find the Installer Log?

Are you working on troubleshooting an issue while installing a backup? When a backup fails to install, the Installer Log...

How do I share system access for (classic) installation issues?

For problems with “Installing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...

How do I share system access for import installation issues?

For problems with “Importing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...

How do I share my system admin dashboard access?

To share your website admin dashboard access, follow these instructions: 1. “Copy to Clipboard” the data in the green box...