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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

the install wizard is being ran

How to fix installer web-server 500/502/503/504 issues?

The 502/503/504 are HTTP status codes that a server can send back when it was unableto complete a request. There...

How to fix installer archive extraction issues?

Issue AExtraction Issues During archive extraction the process fails or does not work. Common Error Messages – Can’t extract installer...

How to fix installer validation checks?

Overview On step 1 of the installer a set of validation routines are ran to help discover any possible issues...

How to fix general uncommon installer issues?

Issue ABlank Screen with Date/TimeHow to fix the installer when it shows an empty/blank page with a date/time at the...

How to fix database connection issues?

If database connection or timeout issues occur during the install process consider the solutions below. Issue AValidation Fails On Step...

How to fix database write issues?

Issue AWrite Errors If the destination server is on MySQL 5.7+ and the Duplicator log shows errors such as: **ERROR**...

How to resolve 403/500/timeout issues on step 3?

While these issues are not common, they can occur on budget hosts or hosts that may not be properly configured...

How to fix database errors or general warnings on the install report?

ProblemInstall errors (SQL errors) are related to data that was written to the installer-data.sql data dump file, and had issues...

Do I need to do anything after step 4 is completed?

Yes. After install, be sure to do the following: Test the site. If you observe problems, review the Post-Install section...

Which files need to be removed after an install?

It’s critical you remove the installer files after an install to ensure your site is secure. Removing the plugin does...