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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

How to resolve SSL issues?

Having trouble with file permission realted issues Duplicator Pro? This guide provides practical solutions to troubleshoot and resolve the file permission related issues effectively.

To begin with, make sure you are using the latest version of Duplicator Pro. Please check the changelog and system requirements.

Option One: SSL Issues Checklist

If you’re experiencing SSL-related issues while moving from HTTPS to HTTP or vice versa, follow this checklist to troubleshoot and resolve the problem.

Check SSL Plugins:

If you have an SSL plugin installed that manages SSL links, try the following:

  • Deactivate and reactivate the plugin.
  • Temporarily remove the plugin to check if the issue persists.

SSL-related plugins can also be disabled on Step 3 of the Duplicator installer under the Options section.

Modify wp-config.php:

Open your wp-config.php file and look for the following constant:

define('FORCE_SSL_ADMIN', true);

Note: Try toggling it between true/false and see if it resolves the issue.

Check WordPress Codex Recommendations:

Review the Administration Over SSL documentation in the WordPress Codex to ensure your site follows the best SSL practices.

Option Two: Adjust Apache SSL Configuration

On some hosting environments, modifying the Apache SSL configuration can resolve SSL issues.

  1. Open or ask your hosting provider to edit the ssl.config file.
  2. Add the following lines:
    • RequestHeader set X-Forwarded-Proto “https”
    • RequestHeader set X-Forwarded-Port “443”
  3. Save the changes and restart the Apache server (if applicable).

Note: If you’re unsure how to modify your Apache configuration, contact your hosting provider for assistance.

By following these steps, you should be able to resolve common SSL issues and ensure a smooth migration.

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