Want to sit back and let our team handle your site migration for you? With our White Glove Migration Service for Duplicator Pro, our expert team will take care of the entire process from start to finish. There’s no need to navigate a technical guide or worry about making a mistake. We’ll safely transfer your site from one server to another.
This guide explains how our White Glove Migration Service works, so you’ll know exactly what to expect.
How to Order a White Glove Migration
You can request a White Glove Migration from your Duplicator Pro account.
To do this:
- Log in to your Duplicator account.
- Go to the Migration Services tab.
- Fill out the details and click Send Request.
One Site Per Purchase
Each White Glove Migration purchase applies to one website. If you need migration help for multiple sites, you can purchase the service again for each one.
For example, if you need to migrate two different sites, you’ll need to make two separate White Glove Migration purchases.
How White Glove Migration Works
After purchasing the White Glove Migration Service, here’s what you can expect next:
1. Fill Out the Quote Form
Shortly after your purchase, you’ll receive an email from our team with a link to our White Glove Migration Quote Form.
In this form, we’ll ask for the information we need to review and prepare for your site transfer, including:
- Your contact details
- FTP login information for your current (source) site
- FTP login details for your new (destination) server or hosting account
- Any special notes about your setup or requests
We recommend creating temporary admin login credentials for security during the migration process.
2. We Audit Your Sites
Once you’ve submitted the form, our team will carefully review both your source and destination environments. This audit helps us ensure that:
- Both sites are accessible and properly configured
- There are no issues that might interfere with the migration
- We can confidently and safely proceed with the transfer
If we find any problems or need clarification, we’ll contact you before moving forward.
3. We Send Your Quote
After a successful audit, we’ll send you:
- A personalized quote for the migration
- A link to complete the purchase if everything looks good to you
Once payment is received, we’ll schedule the migration right away.
4. We Perform the Migration
Our team will complete your website migration from start to finish, including:
- A full site transfer using Duplicator Pro
- Basic configuration checks to ensure the site has been copied over successfully
5. Completion Email
Once your migration is complete, you’ll receive a confirmation email letting you know the process is finished. We’ll include details about what was done, along with any post-migration notes or tips you may need.
That’s it! Now you know exactly how our White Glove Migration Service works and what to expect at each step of the process.
Still have questions or need help deciding if this service is right for you? Don’t hesitate to reach out to our support team. We’re here to make your site migration smooth, stress-free, and successful!