How do I cancel my subscription?
Option 1The quickest way to see if you are setup for subscriptions is to login to your Duplicator Account check the subscriptions tab. If the tab is empty then you do not have any subscriptions (auto-renewals) setup. If you do have them then you can clickthe cancel link next to each subscription(s) to cancel it from auto-renewing.
Option 2Depending on the merchant type cancelling a subscription has a few different paths. Please choose the payment type below that was used to purchase the product.If your not sure please contact us and we can cancel the subscription for you.
- PayPal: See PayPals step-by-step instructions.
- Stripe/Other: For other payment types submit a ticket and we will cancel it.