Issue AFilename Characters How to resolve utf8 characters renamed in a filename? Solution 1Depending on the source web server configuration,...
Archive Upload Issues Issue AImport Link How to resolve import links not properly pulling down the archive? Currently not every...
Are you looking to extract a backup file on your site or run the Installer without the ZipArchive module enabled?...
Overview On step 1 of the installer a set of validation routines are ran to help discover any possible issues...
Issue AExtraction Issues During archive extraction the process fails or does not work. Common Error Messages – Can’t extract installer...
If database connection or timeout issues occur during the install process consider the solutions below. Issue AValidation Fails On Step...
Issue AWrite Errors If the destination server is on MySQL 5.7+ and the Duplicator log shows errors such as: **ERROR**...
ProblemInstall errors (SQL errors) are related to data that was written to the installer-data.sql data dump file, and had issues...
Issue A403 ForbiddenWhen browsing to the installer.php file you get a 403 Forbidden message. Solution 1The quickest solution for this...
The 502/503/504 are HTTP status codes that a server can send back when it was unableto complete a request. There...
While these issues are not common, they can occur on budget hosts or hosts that may not be properly configured...
A blank or white screen in WordPress, often called the White Screen of Death, is caused by an error on...
When using the Duplicator installer, you might encounter various UI or archive-related issues. This guide covers common Installer UI problems...
Issue A403 Access Denied How to resolve 403 Access Denied message? After the install is complete a “403 Forbidden” or...
Issue ALost Password When loading the installer there is a password or archive file input that you don’t know or...
When restoring your site using Duplicator, you may encounter issues during the recovery installation process. This guide will walk you...
Issue ABlank Screen with Date/TimeHow to fix the installer when it shows an empty/blank page with a date/time at the...
Yes. After install, be sure to do the following: Test the site. If you observe problems, review the Post-Install section...
It’s critical you remove the installer files after an install to ensure your site is secure. Removing the plugin does...
Issue AYour home page works but nothing else works including the various sub-pages and posts. Solution 1In some cases simply...
