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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

Log Files & System Access

How do I read the Backup Build log?

The Backup/ Package Build Log provides detailed information about each step during the Backup creation process in Duplicator. Here’s how...

How do I read the package trace log?

The trace log file is to debug issues related to license activation failures, issues with initiating the package build, and...

How do I share system access?

For Package Build/general plugin issues, follow these instructions: 1. “Copy to Clipboard” the data in the green box below. 2....

How do I share my package file?

When support requests to validate a backup file (.daf or .zip) to check its functionality, it’s important to provide the...

How Do I Find the Installer Log?

Are you working on troubleshooting an issue while installing a backup? When a backup fails to install, the Installer Log...

How do I share system access for import installation issues?

For problems with “Importing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...