[New] Introducing Duplicator’s Sleek Redesign: New Look, Same Great Features
We simplified backups and migrations with Duplicator's fresh new look. Dive into our redesigned interface, backup presets, helpful tooltips, and…
[New] Introducing Duplicator’s Sleek Redesign: New Look, Same Great Features
Joella Dunn
Joella Dunn
John Turner
John Turner
Few things are more stressful than website downtime or data loss. Whether it’s from a hacking attempt, server crash, or failed update, when a client’s site goes down, panic sets in.
You know the consequences all too well — missed sales, angry customers, and a damaged reputation that’s hard to recover from. Not to mention the late nights spent trying to get the site back online as quickly as possible.
KOROVA, a web design agency in the UK, was familiar with these issues. However, they found a solution.
Let’s take a look at how KOROVA simplified website restorations, leading to a shorter downtime period for their clients!
KOROVA is a web design agency based in the UK. It specializes in creating websites for service-based businesses in the wedding industry. They provide a full suite of services including web design, backups, security improvements, and copywriting.
KOROVA builds one-of-a-kind sites for its clients and then offers ongoing support to help businesses reach their goals. The agency’s work has featured wedding DJs, celebrants, florists, and more.
Ian Forest is the head of KOROVA. He’s backed by 20 years of design experience exclusively for WordPress.
Over the years, Ian has learned how to deliver a seamless experience for his clients. This includes performing routine backups, handling site migrations when needed, and restoring sites quickly if anything goes wrong.
At KOROVA, Ian knew that any excessive downtime or loss of data could severely impact a client’s business. With multiple client sites to manage, Ian needed a backup workflow that was fast, straightforward, and could be easily automated.
Before switching to Duplicator, KOROVA used a backup tool that only created backups 90% of the time. Plus, the restoration process was complicated.
If a client’s site ever went down, they’d need to delete the files, re-install WordPress, re-install the backup tool, and then restore the backup.
The complicated multi-step workflow meant it could take 30-40 minutes just to get a client’s site back online after an issue. As you can imagine, this caused a lot of headaches and frustration, especially when clients were losing sales.
Ian vividly remembers one nerve-wracking incident of downtime.
After using MainWP to run updates across three of KOROVA’s websites, they all went down. After getting notified, the team had to deal with the White Screen of Death.
With sales potentially being lost and clients growing impatient, Ian knew he needed to find a faster, more reliable way to restore client websites.
After dealing with one too many frustrating restores, Ian decided to try Duplicator Pro again. He had used it before switching to another backup tool.
Once he switched back, he knew he made the right decision for KOROVA.
“I was a Duplicator user previously and cancelled the renewal in favour of another tool which turned out to be not very good. I immediately went back to Duplicator and life has been much more simple since.”
Ian Forest, head of KOROVA
With Duplicator, KOROVA can easily protect their client’s sites. The team doesn’t have to worry about manual backups because automatic backup schedules take care of this for them.
KOROVA especially loves setting disaster recovery points. They can choose a backup to recover in case any issues happen. Duplicator creates a special recovery link that instantly gets the site back online.
During that White Screen of Death incident, Ian was able to quickly get all three sites up and running again. All he had to do was launch recovery links for each website.
“We clicked on 1 link for each website and within 2-3 minutes, all 3 websites were back online with no drama and more importantly, no headache for the customer!”
Migrations are just as simple. If a client needs their website on a new host or server, KOROVA can create a full backup of the site and upload it to the new location.
“With Duplicator you upload 2 files, run the installer, and move on with your life. It’s a real time-saver for us and makes us look super efficient, which the client loves!”
With Duplicator, KOROVA was able to:
After returning to Duplicator, KOROVA got a faster, simpler backup workflow. Duplicator’s disaster recovery, scheduled backups, and streamlined migrations save the agency hours of tedious work each week.
“There are so many benefits to using Duplicator. Because of the insanely quick way that we can restore a website, if anything did happen, it can be back online in a matter of minutes.”
Are you ready to protect your clients’ data and restore it whenever you need to? Download Duplicator Pro today!
Disclosure: Our content is reader-supported. This means if you click on some of our links, then we may earn a commission. We only recommend products that we believe will add value to our readers.
