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Duplicator Documentation

Documentation, Reference Materials, and Tutorials for Duplicator

FAQs

How do I read the Backup Build log?

The Backup/ Package Build Log provides detailed information about each step during the Backup creation process in Duplicator. Here’s how...

How do I read the package trace log?

The trace log file is to debug issues related to license activation failures, issues with initiating the package build, and...

How do I share system access?

For Package Build/general plugin issues, follow these instructions: 1. “Copy to Clipboard” the data in the green box below. 2....

How do I share my package file?

When support needs to validate a package file please choose only one of these options: Share Button: Goto Packages >...

How Do I Find the Installer Log?

Are you working on troubleshooting an issue while installing a backup? When a backup fails to install, the Installer Log...

How do I share system access for (classic) installation issues?

For problems with “Installing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...

How do I share system access for import installation issues?

For problems with “Importing” a package follow these instructions: 1. “Copy to Clipboard” the data in the green box below...

How to read & fix various HTTP status codes?

HTTP CodesHTTP Error Status Code What is the meaning of the given HTTP error response code? When running different functionalities...

How to manage server resources (cpu/memory/disk)?

Issue APHP Memory How to fix PHP “Allowed Memory Exhausted” error message? Increase Memory Some hosting providers limit PHPs ability...

How to fix unicode and character encoding issues?

Issue ACharacters/Symbols How can I fix strange character, unicode symbols, emoji icons? Strange characters such as ” � ” or...

Extracting .daf file with DupArchive Extractor

This guide provides step-by-step instructions on how to extract .daf files using the DupArchive Extractor on macOS, Linux, and Windows...

How to fix call to undefined function errors?

ProblemIf during any point when using the Duplicator plugin you receive a message that says “Uncaught Error: Call to undefined...

How to handle security/malware threat detection?

Problem AA notice from a virus scanner indicates something in the plugin is a possible threat. How can you handle...

How to handle popular plugin conflicts?

Overview Plugins can cause issues with processes that access file system or modify web server configurations. Below is a list...

How to handle server timeout issues?

OverviewSystem overview for how to deal with host build interrupt issues? Timeout issues are prone on shared budget hosts that...

How to resolve SSL issues?

Issue ASSL Checklist How to resolve SSL issues checklist? Solution 1 If your moving from https to http or vice...

How to fix file permissions issues?

General Tips Full Perms: Temporarily set your permissions to 777 on the path in question to see if this resolves...

How to fix database permission errors?

ProblemIf using Duplicator during any phase you receive a message about database access issue then consider these solutions: Common Error...

How to fix various permission related issues?

Issue AWordPress FTPHow can I resolve WordPress asking for FTP credentials message? Solution 1Edit wp-config.php: Open the sites wp-config.php file...

How to resolve general Multisite issues?

Duplicator LiteDoes Duplicator Lite support the migration of Multisite networks? Solution 1Duplicator Lite does not offically provide support with Multisite...